Effective Date: January 1st, 2021
THE PERSONAL INFORMATION WE COLLECT THROUGH THE SERVICES
In connection with the Services, Elite Home Detox will collect, use and disclose Personal Information as described below.
Any Personal information you provide to us when you visit or use the Services is voluntary. However, in order to utilize our Services, you may need to provide Personal Information and/or Sensitive Personal Information.
Subject to the restrictions on the use and disclosure of your Personal Information under applicable law, Elite Home Detox and our service providers may use your Personal Information and your Sensitive Personal Information to:
Provide addiction medicine and related services.
Provide, operate, analyze usage of and improve the Services.
Verify your identity as the holder of an Account.
Troubleshoot problems with the Website and provide you with customer support.
Market our services and those of third parties that we believe may be of interest to you.
Protected health information about individuals are hosted in our HIPAA-compliant electronic medical record system knowns as DrChrono Inc.. Medical notes by clinical providers are recorded in the client’s medical record in DrChrono.
How we may use and disclose protected health information about an individual:
We are required by law to maintain the privacy of individual’s protected health information. During the initial assessment questionnaire, clients specify how we may use and disclose their protected health information. We do not disclose protected health information with any other entities. Clients have the right to inspect, copy, or remove their protected health information. Clients may contact us anytime at [email protected] to exercise their rights or for further information about our privacy policies.
Your Personal Information and Sensitive Personal Information may also be disclosed by you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public information.
The Services may contain links to third-party sites and services whose information, privacy and security practices may be different than ours. Before using these third-party sites or providing them with your Personal Information, you should carefully review and evaluate the privacy notices for such sites, as Elite Home Detox has no control over information that is submitted to, or collected by, these third parties.
ELITE HOME DETOX DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR, HOW THIRD PARTIES HANDLE YOUR PERSONAL INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD-PARTY WEBSITE FOR FURTHER INFORMATION.
ELITE HOME DETOX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, REPRESENTATIVES, AND AGENTS EXPRESSLY DISCLAIM ANY AND ALL LIABILITY RELATING TO THE ACCURACY, QUALITY, AVAILABILITY, RELIABILITY, OR SECURITY OF ANY THIRD-PARTY WEBSITES.
We may also use and disclose your Personal Information as we believe to be necessary or appropriate:
To comply with law enforcement requests, for example, to respond to subpoenas, court orders or legal processes.
In connection with any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another person or entity.
To protect the safety of Elite Home Detox, its customers, or any other person in an emergency.
To fulfill any other obligation of Elite Home Detox as required by law. In the event that we are legally compelled to disclose your Personal Information to a third party we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.
To investigate, deter, prevent, defend against or take other action regarding violations of our Terms of Service, illegal activities, suspected fraud or situations involving potential threats to the legal rights or physical safety of any person or the security of our network or the Services.
COLLECTION AND USE OF OTHER INFORMATION
Elite Home Detox may automatically collect information about your use of the Services through your browser or device, IP address or through data collection tools, such as web beacons and cookies (“Usage Data”). This may include information about the date and time of your website session, geographic location, and how you have navigated the website, browser and device information and other information collected through our weblogs, cookies, or in other ways. We use Usage Data to manage and secure our websites, network systems, and other assets and to help us understand and improve our Websites and Products design, functionality, and usability. We also use Usage Data to monitor usage patterns, store information about user preferences and to improve the Services.
Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version. We use this information to ensure that the Website functions properly.
Your IP Address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the pages visited. We use IP Addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Services. We may also derive your approximate location from your IP Address.
A “web beacon” is a piece of code that enables us to monitor user activity and website traffic and, consistent with common industry practice, we may use web beacons in commercial emails we send to help us understand if emails are opened.
A “cookie” is a randomly-generated unique numeric code stored in the user’s web browser settings or computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, when it expires, as well as a randomly generated unique numeric code.
PROTECTION OF PERSONAL INFORMATION
Elite Home Detox seeks to employ reasonable physical, electronic, and administrative security measures, designed to safeguard your Personal Information within our organization. However, please be aware that no method of data transmission over the Internet or method of electronic storage can be guaranteed to be perfectly secure. As a result, while Elite Home Detox takes the measures stated above to protect your Personal Information, it cannot ensure or guarantee the security of any information you transmit to Elite Home Detox or through the Website.
ELITE HOME DETOX DOES NOT COVENANT, REPRESENT, OR WARRANT THAT THE TRANSMISSION OF YOUR PERSONAL INFORMATION ONLINE WILL BE SECURE, AND YOU DO SO AT YOUR OWN RISK.
Your cooperation is imperative in safeguarding your Personal Information.
OUT OF FUTURE COMMUNICATIONS
You can stop receiving marketing emails from Elite Home Detox by clicking the unsubscribe link included at the bottom of a Elite Home Detox marketing email. You cannot opt out of certain emails we need to send you relating to normal business operations (for example, notifying you of a message from your medical provider). To opt out of all emails from Elite Home Detox, you may email [email protected] and cancel your Elite Home Detox membership.
You may at any time make a request for Elite Home Detox to delete your Personal Information. Elite Home Detox will comply with all such requests as soon as reasonably practicable, but only to the extent such requests are not in conflict with any requirements to retain such information pursuant to applicable law, contract or otherwise. When we delete your Personal Information, it will be deleted from the active database, but may remain in our archives.
PERSONS UNDER THE AGE OF 18
Persons under eighteen (18) years of age are not eligible to use the Services. Further, Elite Home Detox does not knowingly collect Personal Information from anyone under the age of eighteen (18). If you are a parent or guardian of an individual under the age of eighteen (18) and believe your child has disclosed Personal Information to Elite Home Detox, please contact us at [email protected]
SOCIAL MEDIA PLUGINS
When you use our Websites, Products, or Accounts online, Social Media operators can place a cookie on your computer to recognize individuals who have previously visited the Websites. If you are logged into a Social Media account while using the Websites, Products, or Accounts online, the social plugins allow that Social Media to receive information that you have accessed and used the Websites, Products or Accounts. The social plugins also allow the Social Media operator to share information about your activities in or through the Websites with other Social Media users.
For example, Facebook Social Plugins allows Facebook to show your Likes and comments on our pages to your Facebook friends. Facebook Social Plugins also allows you to see your friends’ Facebook activity through the Services. Elite Home Detox does not control any of the content from the Social Media plugins. For more information about Social Media plugins, please refer to the privacy statements and other legal notices of the Social Media platform.
The Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.